Woman looking at a screen

FAQ

Arrow icon

You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

Arrow icon

No more than 2GB. All files in your account must fit your alloted storage space.

Arrow icon

Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Arrow icon

Yes! Send us a message and we’ll process your request no questions asked.

Arrow icon

Chat and email support is available 24/7. Phone lines are open during normal business hours.